Bulk SMS · Short codes · USSD

Reach every customer, on any phone.

Branded bulk SMS, two-way short codes and USSD menus with M-Pesa built in. No smartphone or internet needed on your customer's side, and a simple web portal and API on yours.

3networks: Safaricom, Airtel, Telkom
Secondsto deliver thousands of SMS
24/7web portal & API

Popular uses

✓School fee reminders and exam results
✓SACCO balances and loan alerts via USSD
✓OTP codes and payment receipts from your system
✓Church and event announcements
✓Promotions, competitions and voting
✓Appointment and delivery reminders
Three ways to reach people

Which one do you need?

Most organisations start with bulk SMS and add a short code or USSD menu as they grow. We help you choose.

Bulk SMS

One-way messages from your brand name to many people at once.

  • Your own sender ID (e.g. YOURSCHOOL)
  • Upload contacts from Excel or your system
  • Personalise with names, balances, dates
  • Schedule campaigns in advance
  • Delivery report for every number
  • REST API for OTPs, receipts and alerts
Live in a day · pay per SMS

Short codes

Two-way SMS: customers text a keyword to a short number and get an instant reply.

  • Keywords like JOIN, BAL, VOTE, INFO
  • Automatic replies and subscriptions
  • Competitions, voting and surveys
  • Customer care and feedback lines
  • Shared code to start, dedicated code to grow
  • Replies forwarded to your system or email
Shared: days · Dedicated: 3-8 weeks

USSD

An interactive menu customers open by dialling a code like *123*45#.

  • Works on every phone, no data needed
  • Balances, statements and applications
  • M-Pesa payments from the menu
  • Registration and field data collection
  • Connected to your database in real time
  • SMS confirmation after each session
Shared: 1-2 weeks · Dedicated: 4-8 weeks
How it works

From sign-up to first message

Talk to us

Tell us who you want to reach and how. We recommend SMS, a short code, USSD or a mix.

We set you up

Account, sender ID registration, and short code or USSD applications are handled by our team.

Load credit & connect

Top up by M-Pesa or bank. Use the web portal, upload Excel, or connect your system to our API.

Send & measure

Send, schedule and automate. Track delivery and replies, and we support you all the way.

By industry

Built for how Kenyan organisations work

Schools

Fee balances and reminders, exam results, closing dates and emergency alerts to every parent.

SACCOs & microfinance

USSD balance and loan checks, repayment reminders, loan application menus and M-Pesa deposits.

Clinics & hospitals

Appointment reminders, test-results notifications and health campaigns.

Retail & e-commerce

Order and delivery updates, receipts, loyalty points and promotions.

Churches & NGOs

Announcements, giving reminders, event invitations, surveys and field reporting via USSD.

Events & media

Ticket confirmations, voting and competitions on a short code, and event-day updates.

Questions

Frequently asked

Do my customers need a smartphone or internet?
No. SMS and USSD work on every mobile phone, including basic feature phones, without data or Wi-Fi.
Which networks do you cover?
Safaricom, Airtel and Telkom in Kenya. International SMS delivery is also available on request.
What is a sender ID and how long does it take?
A sender ID is the name your messages come from, for example YOURSCHOOL. Registration with the networks usually takes 3 to 7 working days. You can start sending immediately on a shared sender ID while yours is approved.
How long does a short code or USSD code take?
Shared short codes and shared USSD codes can go live within days. Dedicated codes need approval from the Communications Authority of Kenya and provisioning by each network, which typically takes 3 to 8 weeks. We handle the paperwork and follow-up for you.
How do I pay for SMS?
Buy SMS credit in bundles, paid by M-Pesa or bank transfer. The more you buy, the lower the price per SMS. Unused credit does not expire.
Can I send from my own system?
Yes. Our REST API lets your website, app, ERP or POS send OTPs, receipts, reminders and alerts automatically, with delivery reports sent back to your system.
Can I see which messages were delivered?
Yes. Every message has a delivery status, and you can export reports for any campaign or date range.
Is bulk SMS legal? What about opt-outs?
Yes, when you message people who have a relationship with you. Kenyan rules and the Data Protection Act require a way to opt out; we add opt-out handling to promotional messages automatically.

Get SMS, short code or USSD pricing

We reply within one business day. Your details are only used to respond to your request.

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